If you are in the market for new windows, and you plan on living in your home for a while, then it’s essential that you look into the product and installation warranty’s offered by the companies that you are getting quotes from. Warranty periods should not be implied and sellers should not purposely neglect to inform you about important warranty information.
Many window companies in and around the Ottawa area claim to have the best window warranty in the business. Unfortunately, in terms of warranty the language used can be vague or suggestive and full of fine print that is difficult to interpret. Every window company is different and even companies that sell and install the same product will practice differing warranties.
In the window business, there are a number of window components as well as the installation that can be warrantied. In order to understand whether you are getting the BEST, you really need to know what the BEST would actually look like for each component. The list below indicates the typical maximum you might get for each these component.
There’s much confusion regarding what a lifetime warranty is and unfortunately to date, there are no government standards to police them. For most window manufacturers, a lifetime warranty (25 years) is an expression of their commitment to the quality and longevity of their products and their support to their customers, should an issue arise. Ask your window consultant for more information.
Damage to windows from acts of nature such as hail or extreme wind or accidental damage from flying projectiles.
The table above shows various local Ottawa area installers and manufacturing/installers. They have been shown incognito to avoid showing bias.
If the warranty is important to you, then do some comparative homework and ask your window consultant lots of questions. Be sure you know exactly what you are getting so that there are no surprises if something goes wrong in the future.