The North Star product stands tall on their own, as do a few other brands. However, any quality product will not meet expectations when coupled with poor service and/or installation craftsmanship. Bayview Windows showed interest in my project (when many others did not), and excelled at customer service and satisfaction. This was demonstrated by their being flexible with installation arrangements (as part of a larger renovation), timely responses to emails, owning up to any detected deficiencies, and resolving issues in a very cooperative manner.

Ben, Ottawa, Ontario

Just wanted to let you know how pleased we are with our new window. It looks amazing and the installation was both efficient and tidy. We are hoping to be able to go ahead with the other two windows later this summer and will be in touch. In the meantime, we will definitely be recommending your business.

Troy, Ottawa, Ontario

I would like to thank you and your team for a job well done installing my windows. I am very satisfied with the North Star windows and looking forward to the benefits they will provide this winter. The picture window is much enjoyed and well worth waiting for. A special compliment is in order for your installation team. Even their cleanup made it worthwhile to have them do the install instead of me trying to do it myself. I will happily tell my friends of the job you have done and wish you the best.

Calvin, Ottawa, Ontario

I have had nothing but excellent interactions with Bayview Windows from measuring, providing options, and a detailed quote, to the top-notch, attention to detail, and installation of all my windows and a steel door. I knew nothing about replacing windows and they were very helpful, and patient at every step.

Maureen, Ottawa, Ontario

Thank you to Rob and his crews that replaced my basement windows last Friday. The installers were personable, respectful and efficient. I am very pleased with the finished product. I look forward to the cold weather to put the new windows to the test!

Merry, Ottawa, Ontario