The North Star product stands tall on their own, as do a few other brands. However, any quality product will not meet expectations when coupled with poor service and/or installation craftsmanship. Bayview Windows showed interest in my project (when many others did not), and excelled at customer service and satisfaction. This was demonstrated by their being flexible with installation arrangements (as part of a larger renovation), timely responses to emails, owning up to any detected deficiencies, and resolving issues in a very cooperative manner.

Ben, Ottawa, Ontario

Thank you for the excellent service that you gave me this week, David and Shawn, as you addressed a problem at the threshold of my patio doors. Your FREE lifetime warranty on windows and labour are what determined my choice of Bayview Windows. You responded quickly and enthusiastically, and it is greatly appreciated.

Mavis, Kanata, Ontario

We wanted to compliment Bayview on your service and products. We dealt with Jason for the quote, Shawn for the window measurements, and the installers Jonathan and Kevin. All were professional, friendly, and pleasant to deal with. Installation was also about three months earlier than the original date given which was a pleasant surprise. The Northstar product is much better than the one being replaced. We had previously replaced a balcony window a couple of years ago and being pleased with both the windows and your company, we went directly with Bayview. We would highly recommend Bayview for windows.

Bob and Barb Noyes, Ottawa

Reason for this note is to, first of all, thank Bayview Windows and particularly the two installers who "did the magic" at our home yesterday! Both these gentlemen were most efficient, knowledgeable and practised "good housekeeping" even better than my wife! (Don't breath a word of this to her!).

These pros really knew what they were doing and were most courteous and it was a pleasure to have them here doing our installation. I can assure you that when the time comes to change any or all our other windows that we will certainly be calling on you folks at Bayview again!

Paul, Ottawa, Ontario

Thank you to Rob and his crews that replaced my basement windows last Friday. The installers were personable, respectful and efficient. I am very pleased with the finished product. I look forward to the cold weather to put the new windows to the test!

Merry, Ottawa, Ontario