The North Star product stands tall on their own, as do a few other brands. However, any quality product will not meet expectations when coupled with poor service and/or installation craftsmanship. Bayview Windows showed interest in my project (when many others did not), and excelled at customer service and satisfaction. This was demonstrated by their being flexible with installation arrangements (as part of a larger renovation), timely responses to emails, owning up to any detected deficiencies, and resolving issues in a very cooperative manner.

Ben, Ottawa, Ontario

Thank you to Rob and his crews that replaced my basement windows last Friday. The installers were personable, respectful and efficient. I am very pleased with the finished product. I look forward to the cold weather to put the new windows to the test!

Merry, Ottawa, Ontario

Thank you for the excellent service that you gave me this week, David and Shawn, as you addressed a problem at the threshold of my patio doors. Your FREE lifetime warranty on windows and labour are what determined my choice of Bayview Windows. You responded quickly and enthusiastically, and it is greatly appreciated.

Mavis, Kanata, Ontario

The fact that your installers were here when you said they would be, completed when you said they would be, and left a neat and tidy work site, speaks very highly of your firm. The apparent quality of the installers' workmanship is evident. Should you require any recommendations to any prospective clients, I would be more than happy to assist you.

Eldon, Ottawa, Ontario

I have had nothing but excellent interactions with Bayview Windows from measuring, providing options, and a detailed quote, to the top-notch, attention to detail, and installation of all my windows and a steel door. I knew nothing about replacing windows and they were very helpful, and patient at every step.

Maureen, Ottawa, Ontario