Reason for this note is to, first of all, thank Bayview Windows and particularly the two installers who "did the magic" at our home yesterday! Both these gentlemen were most efficient, knowledgeable and practised "good housekeeping" even better than my wife! (Don't breath a word of this to her!).

These pros really knew what they were doing and were most courteous and it was a pleasure to have them here doing our installation. I can assure you that when the time comes to change any or all our other windows that we will certainly be calling on you folks at Bayview again!

Paul, Ottawa, Ontario

Thank you for the excellent service that you gave me this week, David and Shawn, as you addressed a problem at the threshold of my patio doors. Your FREE lifetime warranty on windows and labour are what determined my choice of Bayview Windows. You responded quickly and enthusiastically, and it is greatly appreciated.

Mavis, Kanata, Ontario

We recently had 6 windows and 3 exterior doors replaced by your company. One of the 3 doors was a new installation.

I felt compelled to let you know that the windows and doors look so awesome, but what really captured my attention was the quality of workmanship and the dedication to detail that was performed by the tradesmen that installed our windows and doors. The tradesmen were young and brothers to boot, but definitely showed me, that Bayview Windows has 2 of the best, meticulous, and dedicated to their craft, tradesmen that I have seen for a long, long time.

George & Lucie, Ottawa, Ontario

I would like to thank you and your team for a job well done installing my windows. I am very satisfied with the North Star windows and looking forward to the benefits they will provide this winter. The picture window is much enjoyed and well worth waiting for. A special compliment is in order for your installation team. Even their cleanup made it worthwhile to have them do the install instead of me trying to do it myself. I will happily tell my friends of the job you have done and wish you the best.

Calvin, Ottawa, Ontario

The North Star product stands tall on their own, as do a few other brands. However, any quality product will not meet expectations when coupled with poor service and/or installation craftsmanship. Bayview Windows showed interest in my project (when many others did not), and excelled at customer service and satisfaction. This was demonstrated by their being flexible with installation arrangements (as part of a larger renovation), timely responses to emails, owning up to any detected deficiencies, and resolving issues in a very cooperative manner.

Ben, Ottawa, Ontario